bd399 Deposit Guide

By the end of this page you will know exactly how to add money to your bd399 account — which method to pick, the exact steps, the minimum amount, and what to do if something goes wrong.

Payment Methods at bd399

bd399 accepts five payment channels, all popular in Bangladesh. Every method supports both deposit and withdrawal. The table below shows the key numbers you need.

Times are typical processing windows. During peak hours allow an extra minute or two. bd399 does not charge transaction fees — your mobile wallet provider may apply its own rate.

Before Your First Deposit

Three things to confirm before you send money:

1. Your bd399 account is fully registered and your phone number is verified.
2. You are using the mobile wallet registered in your own name — deposits from someone else's account cause delays.
3. The bd399 payment details on the cashier page match exactly. Never use an old or saved number.

How to Deposit via bKash

bKash is the most widely used method at bd399. The whole process takes under three minutes when both sides are online.

1. 1
   Open the bd399 Cashier

   Log in to bd399, go to your account menu and select "Deposit". Choose bKash as the method.

2. 2
   Note the Recipient Number and Amount

   The cashier shows a bKash number and sometimes a reference code. Copy both — do not close this screen.

3. 3
   Send Money in bKash App

   Open bKash → Send Money → paste the recipient number → enter your amount (minimum ৳250) → add the reference code in the reference field if shown → confirm with your bKash PIN.

4. 4
   Enter the Transaction ID in bd399

   bKash sends you an SMS with a TrxID (e.g. ABC1234567). Paste that into the bd399 deposit form and hit "Submit".

5. 5
   Funds Arrive — Start Playing

   Your bd399 balance updates within about 3 minutes. If it takes longer, contact 24/7 Live Chat with your TrxID ready.

How to Deposit via Nagad

Nagad steps mirror bKash almost exactly. The key difference: use the Nagad app's "Send Money" function, not "Payment".

1. 1
   Select Nagad in the bd399 Cashier

   After logging in, go to Deposit and pick Nagad. A Nagad number and reference appear on screen.

2. 2
   Use Nagad "Send Money"

   Open the Nagad app → Send Money → enter the bd399 Nagad number → amount (min ৳250) → reference code if required → confirm with your Nagad PIN.

3. 3
   Copy the Nagad Transaction ID

   Nagad sends a confirmation SMS with a transaction ID. Copy it immediately.

4. 4
   Submit to bd399 and Wait

   Paste the transaction ID into bd399's deposit form → Submit. Balance refreshes in around 3 minutes.

How to Deposit via Rocket

Rocket (Dutch-Bangla Bank's mobile wallet) works for deposits and withdrawals at bd399. Use the USSD dial code or the Rocket app — both work.

1. 1
   Get the Rocket Number from bd399 Cashier

   Log in → Deposit → select Rocket. Write down the recipient number shown.

2. 2
   Dial *322# or Open Rocket App

   Choose "Send Money" → enter the bd399 Rocket number → amount → your Rocket PIN to confirm. Minimum is ৳250.

3. 3
   Record the Transaction ID

   Rocket sends a TrxID by SMS. Keep it handy for the next step.

4. 4
   Submit TrxID to bd399

   Paste the TrxID into the bd399 form → Submit. Funds appear in about 3 minutes.

How to Deposit via Upay

Upay is Dhaka's growing MFS option. Supported at bd399 for fast deposits from the Upay wallet app.

1. 1
   Choose Upay in bd399 Cashier

   Go to Deposit → select Upay → note the Upay number displayed.

2. 2
   Send Money via Upay App

   Open Upay → Transfer → enter bd399 number and your amount (min ৳250) → confirm with your PIN.

3. 3
   Enter Transaction ID and Submit

   Copy the Upay TrxID from your SMS → paste into bd399 → Submit. Done in about 3 minutes.

How to Deposit via Bank Transfer

Bank Transfer suits players who prefer internet banking or need to move larger sums in one go.

1. 1
   Select Bank Transfer in bd399 Cashier

   Log in → Deposit → Bank Transfer. The cashier shows an account number, bank name, and routing. Take a screenshot for reference.

2. 2
   Initiate the Transfer from Your Bank

   Use your internet banking portal or visit a branch. Enter the bd399 account details exactly as shown. Add the reference code in the remarks field. Minimum transfer is ৳250.

3. 3
   Upload Proof of Transfer

   Some bank deposits require you to upload a payment receipt screenshot in the bd399 cashier. Follow the on-screen prompt.

4. 4
   Await Confirmation

   Bank transfers typically credit within 3 minutes during business hours. Contact 24/7 Live Chat if your balance does not update.

Failed Deposits — Causes & Fixes

Most failed deposits have a simple cause. Check the table below before contacting support.