Acceptance of These Terms
By registering an account, logging in, or placing a bet on bd399, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. These terms form a binding agreement between you and bd399. If you do not agree with any part of them, do not use this platform.
These terms apply alongside our Privacy Policy and Responsible Gaming Policy. Where there is a conflict between documents, these Terms & Conditions take precedence.
Eligibility & Account Rules
Age Requirement
You must be at least 18 years old to open an account or place any wager on bd399. We reserve the right to request age verification at any time. Any account found to belong to a person under 18 will be closed immediately and all funds forfeited.
One Account Per Person
Each player may hold only one bd399 account. Duplicate accounts — whether registered under the same name, phone number, device, or bKash/Nagad wallet — will be merged or permanently suspended. Bonuses earned through duplicate accounts will be cancelled.
Account Accuracy
You must provide truthful information when registering. Your registered phone number must match the bKash, Nagad, or Rocket account you use to deposit and withdraw. Mismatched details will delay or block withdrawals and may trigger an account review.
Deposits & Payments
bd399 accepts deposits via bKash, Nagad, Rocket, Upay, and Bank Transfer. The minimum deposit is ৳250. Deposits typically arrive within 3 minutes during normal network hours.
| Method | Min Deposit | Typical Arrival | Fee |
|---|---|---|---|
| bKash | ৳250 | ~3 minutes | None |
| Nagad | ৳250 | ~3 minutes | None |
| Rocket | ৳250 | ~3 minutes | None |
| Upay | ৳250 | ~3 minutes | None |
| Bank Transfer | ৳250 | ~3 minutes | None |
All deposits must come from an account registered in your own name. Third-party deposits are not accepted. bd399 reserves the right to return funds and close an account if the source of a deposit cannot be verified.
Withdrawals & KYC
The minimum withdrawal amount is ৳1,500. The maximum daily withdrawal limit is ৳125,000 (higher for VIP players — see the VIP tier table in Bonus & VIP). Withdrawals typically process within 6 minutes after approval.
Identity Verification Before Your First Withdrawal
You must complete KYC (Know Your Customer) verification before your first withdrawal is released. Submit one of the following documents via Live Chat:
- National ID Card (NID)
- Valid Passport
- Driving Licence
KYC review takes up to 6 hours. Once approved, your account is permanently verified and you will not need to repeat this step. Withdrawals submitted before KYC approval will be held in a pending state until verification is complete.
Bonus Policy
Welcome Bonus
New bd399 members receive a 100% match bonus on their first deposit, up to a maximum of ৳9,000. To qualify, your first deposit must be at least ৳250.
Wagering Requirements
All bonuses — including the welcome bonus, reload bonuses, and referral rewards — carry a 15× wagering requirement. This means the total bonus amount must be wagered 15 times before any associated winnings can be withdrawn. For example: a ৳1,000 bonus requires ৳15,000 in total wagers before withdrawal.
| Bonus Type | Rate | Cap | Wagering | Validity |
|---|---|---|---|---|
| Welcome Bonus | 100% | ৳9,000 | 15× | 7 days |
| Reload Bonus | 18% | Per offer | 15× | 7 days |
| Daily Cashback | 1.7% | Per tier | 1× | 24 hours |
| Referral Bonus | ৳500 per referral | Unlimited | 15× | 7 days |
Bonuses expire if the wagering requirement is not met within the validity period. bd399 reserves the right to cancel any bonus if misuse, collusion, or exploitation of bonus terms is detected.
Gameplay Rules
bd399 offers over 4,700 games from licensed providers including JDB, Habanero, FA Chai, Ezugi, and Spribe. Each game operates under its own rules provided at the point of play. The random number generation used in all games is independently managed by the respective game provider.
Minimum bet sizes vary by game — from as low as ৳1 on games like Tower and Dragon and Tiger, up to ৳10 on Aviator (minimum ৳10 per round). Maximum bets also differ: Aviator, Limbo, Monster Crash, and Super Bingo allow up to ৳50,000 per round. Always check the game interface for the applicable limits before you play.
In the event of a game malfunction or disconnection during a round, bd399 follows the game provider's ruling. Partial bets interrupted by a network fault are handled according to the provider's official policy, and bd399's decision in such cases is final.
Prohibited Activities
The following are strictly prohibited on bd399 and will result in immediate account suspension and forfeiture of funds:
- Using bots, scripts, or any automated betting software
- Coordinating bets with other players to manipulate outcomes (match betting or arbitrage across accounts)
- Registering more than one account to claim multiple welcome bonuses
- Depositing funds obtained through fraudulent or unlawful means
- Attempting to reverse a completed bKash or Nagad transaction after it has been credited
- Providing false identity documents during KYC verification
- Allowing a person under 18 to access or use your account
Liability & Disputes
bd399 provides this platform on an "as is" basis. We do not guarantee uninterrupted access or error-free operation at all times. Scheduled maintenance periods will be announced via the platform.
bd399's liability to any single player in any calendar month is limited to the total net deposits made by that player during that month. We are not liable for indirect losses, loss of profits, or consequential damages arising from the use of this platform.
If you believe a bet was settled incorrectly, contact our 24/7 Live Chat within 72 hours of the round ending. Disputes raised after this window may not be investigated. All decisions made by bd399's support team after reviewing game logs are final.
When These Terms Get Updated
bd399 may update these Terms & Conditions at any time. When we do, the "Last updated" date at the top of this page changes. Continued use of the platform after an update means you accept the revised terms. We recommend checking this page once a month to stay current.
Material changes — such as modifications to bonus wagering requirements or withdrawal limits — will also be communicated via a notice inside your account dashboard.
Get Help
If you have questions about these terms, the fastest way to get a clear answer is through our 24/7 Live Chat, available directly on the bd399 platform. Our support team handles account queries, bonus clarifications, and KYC questions around the clock.
For responsible gaming support, see our Responsible Gaming page. For payment-specific questions, the Deposit Guide and Withdrawal & KYC Guide cover the most common scenarios step by step.